Community Service Agency (CSA)

The Community Service Agency (CSA) was established in 2009 as part of the Children's Behavioral Health Initiative by the Commonwealth of Massachusetts. CSA provides support to youth under 21 and their caregivers, helping families navigate behavioral health challenges through a wraparound care approach.

CSA offers 3 different types of services, Intensive Care Coordination (ICC), Family Support and Training (FS&T), and Family-based Intensive Treatment (FIT).

Who we Serve

  • Youth who have significant emotional and/or behavioral needs

  • Youth struggling at home, in school or in social settings

CSA Offers 3 Types of Services:

  • Our ICC service will help coordinate and plan services guided by the needs of the youth and family. To learn more, click here

  • Our FS&T service provides structured, one-to-one strength-based support to help navigate parenting. To learn more, click here

  • Our FIT service works intensely for 4 to 6 months with the youth and the family to stabilize and avoid hospitalization. To learn more, click here

CSA services accept Mass Health and limited commercial insurance. Call a location nearest to you to see if you are eligible.

Counselor shaking hands with a student during a meeting

Where are these services available?

Child & Family Services is a designated CSA by the Commonwealth of MA. Serving the towns of: Acushnet, Carver, Dartmouth, Duxbury, Fairhaven, Halifax, Hanover, Hanson, Kingston, Marion, Marshfield, Mattapoisett, New Bedford, Pembroke, Plymouth, Plympton, Rochester, Wareham, Fall River, Freetown, Somerset, Swansea, Westport.

Services can be accessed in the following regions:

Category

Youth

Phone

Location: New Bedford, Fall River, Plymouth

Phone

Access: Referrals; Call location

Greater New Bedford

John Julio
Program Director

Location: 3057 Acushnet Avenue
New Bedford, MA 02745

Greater Fall River

Emily Kelleher
Program Director

Location: 160 Osborn Street
Fall River, MA 02724

Greater Plymouth

John Julio
Program Director

Location: 61 Industrial Park
Plymouth, MA 02360