Intensive Care Coordination Program

The Community Service Agency (CSA) serves children and adolescents who are at risk of hospitalization due to behavioral health issues by using the strengths of the youth, family, team, and community.

Our Intensive Care Coordination (ICC) is a voluntary service that uses the wrap-around care planning process to coordinate multiple services and supports for youth with Serious Emotional Disturbance (SED).

The Care Coordinator works with the youth and family to:

  • Complete a risk management and safety plan

  • Conduct a comprehensive home-based assessment of the youth’s and family’s strengths and needs

  • Assemble a care planning team of the family’s preference made up of formal and natural supports to help assist the youth and family

  • Develop an Individual Care Plan (ICP) that guides the family and team in pursing goals identified by the care planning team

  • Make sure services and supports identified on the ICP are in place and coordinated

  • Collaborate with other service providers (emergency services, hospitals, primary care physicians, mental health providers, schools, state agencies, etc.).

Child talking with two healthcare workers in a hospital room
Category

Youth

Phone

Location: New Bedford, Fall River, Plymouth

Phone

Access: Referrals; Call location

Greater New Bedford

Location: 3057 Acushnet Avenue
New Bedford, MA 02745

Greater Fall River

Location: 160 Osborn Street
Fall River, MA 02724

Greater Plymouth

Location: 61 Industrial Park
Plymouth, MA 02360