Empowering Families for Success (EFS)

The EFS Program works with families and youth ages 0-22 with acute mental health needs approved for DMH (Department of Mental Health) flexible support services and provides in-home outreach clinical services in the Greater New Bedford and Greater Fall River areas.


Want to learn more about how to become a client? Click the link below to find out more!

Program Information

Want to learn more about this program? Click the link below to find out more details.


CFS has locations all over Massachusetts, find out more where these services are offered.

How to Receive EFS Services

Interested in receiving EFS services? check out the information below to get started today!


We exclusively accept referrals from the Department of Mental Health (DMH). To initiate services with Child and Family Services, ensure that your referral is processed through DMH channels. We look forward to providing the support you need within this framework.


Please be aware that walk-ins are currently not permitted for this program. To enroll in this program and receive services, kindly explore one of our alternative enrollment methods. We look forward to assisting you through these designated channels.

Phone Call

Feel free to call our dedicated line for service requests. Check the locations below for specific phone numbers. We're here to promptly assist you with information on our various programs and services.

EFS Program Information

Outreach Services

What is the purpose of the EFS program?

The purpose is to strengthen and empower families in order for children to be successfully maintained in the community and reduce out-of-home placements.

Outreach Services

How does the EFS program help?

EFS can provide:

  • A Flexible Support team determined by family need and choice, assists to strengthen the well-being of Youth and their families, promote family cohesion and successful community living.
  • Clinical Services to home and community-based interventions that support youth and family’s chosen treatment goals that focus on interventions and therapeutic behavioral supports
  • A therapeutic support specialist to help youth develop communication skills, social interactions, pre-vocational skills, and self-confidence necessary for participation in age-appropriate activities.
  • A peer mentor to provide strength-based peer-to-peer education, coaching and modeling based on sharing one’s lived experience of mental health challenges to inspire and validate youth struggling with similar challenges.
  • A family partner to help navigate the child-serving systems, identify available services in the community, develop connections with self-help or support groups and support the parent/caregiver in reaching goals.
  • Flexible Support Groups for social and emotional skill building, community integration, and educational and vocational preparation.
Outreach Services

Who makes up the EFS program?

Empowering Families for Success is currently made up of 1 program director (LICSW) 2.5 Family Therapists, 1.5 Therapeutic Support Specialists, 1 peer mentor, and 1 family partner and when applicable, 1 clinical intern.

EFS Locations

The EFS program is available in the following locations. For more information on any of facilities below, click the Learn More button under the site of your interest

New Bedford

3057 Acushnet Ave, New Bedford MA 02745

Info: (508) 990-0894
Caring Network: (508) 742-3915
CSA: (508) 742-3940
EFS: (508) 742-3862
IHT: (508) 990-0894
Mixed Population: (508) 742-3950
TM: (508) 990-0894
Beyond House: 508-962-2960
MYDP: (508) 742-3950

Fax:(508) 990-0298

Hours: Mon- Fri 8am-5pm