Adoption Journeys

Adoption Journeys is the statewide program providing specialized post-adoption support to families living in Massachusetts who have children through adoption or permanent legal guardianship. Services to families include adoption-focused home-based counseling, support groups, social activities, advocacy, and referral. Services to professionals include consultation and training.


Want to learn more about how to become a client? Click the link below to find out more!

Program Information

Want to learn more about this program? Click the link below to find out more details.


CFS has locations all over Massachusetts, find out more where these services are offered

How to Receive Adoption Journeys Services

Interested in receiving Adoption Journeys services? check out the information below to get started today!


Easily submit referrals for Child and Family Services programs using the provided online link. We've simplified the process, making support just a click away.


We welcome walk-in services for your convenience. To locate the nearest service center, click below for a list of our locations. We look forward to assisting you in-person with our range of programs and services.

Phone Call

Feel free to call our dedicated line for service requests. Check the locations below for specific phone numbers. We're here to promptly assist you with information on our various programs and services.

Adoption Journeys Program Information

Specialized Adoption Services

What is the purpose of the Adoption Journeys program?

This program exists to preserve families through all steps in the journey after adoption or guardianship is finalized. Services are focused on the dynamics, joys, and challenges unique to the adoption / guardianship experience.

Specialized Adoption Services

How does the Adoption Journeys program help?

A range of services are provided through five regional offices; all services are provided at no cost to families. These include:

  • Adoption-focused Individual Family Support – home-based counseling, consultation, and advocacy with community supports
  • Support Groups - for parents and youth
  • Social Activities – community outings designed for family relief and community-building
  • Family Liaison – direct parent-to-parent or family-to-family connections
  • Childcare Respite – limited funds available to offset childcare costs
  • Information / Referral – telephone support for adoption information and resources, community referrals, and consultation
  • Community Trainings – adoption-competency trainings available to providers and families

This is a voluntary service. Families can join in whichever services best meet their needs at any time.

Specialized Adoption Services

Who makes up the Adoption Journeys program?

Experienced post-adoption specialists, at five regional offices.

Adoption Journeys Locations

The Adoption Journeys program is available in the following locations. For more information on any of facilities below, click the Learn More button under the site of your interest


Phone:(800) 972-2734


Hours: 24/7


140 Pine St, Suite 12, Florence MA 01062

Phone:(413) 320-4680


Hours: Mon- Friday 8:30am - 4:30pm


330 SW Cutoff, Suite 101, Worcester MA 01604

Phone:(508) 459-2339


Hours: Mon- Friday 8:30am - 4:30pm

Fall River

160 Osborn St, Fall River MA 02724

Information: 508 676 5708
IHT: x5012
Adoption: 774 488 5019
Adoption Journeys: (774)488-5006
Parent Mentor: (774) 488-5007
TM: 508 676 5708 (x5010)
YPS: (508) 676-5708 (x5007)
YPC: (508) 676 5708 (x5001)
Parents as Teachers: (508) 676-5708 (x7007)
CBHC: (508) 676-5708

Fax:(508) 676-1948

Hours: Mon- Fri 8am-8pm


439 S.Union St (203B), Lawrence MA 01843

Phone:(978) 687-5852


Hours: Mon- Friday 8:30am - 5pm


395 Totten Pond Rd, Suite 204, Waltham MA 02451

Phone:(781) 444-1042


Hours: Mon- Friday 8:30am - 4:30pm